Shipping Policy

Shipping and Delivery:

For international orders, shipping is calculated at checkout. Expected delivery time is 7-10 business days from the date of dispatch. 

We deliver to more than 50 countries. At the checkout page, please select your shipping destination from the drop down list.

If you don't see your country in the list above, please contact us.

Customs & International Orders:

Custom duties and local taxes will be additional and to be borne by the customer. We have partnered with DHL/FEDEX to handle customs clearance and doorstep delivery to ensure a seamless shopping experience. Any incurred customs charges must be paid directly to DHL/FEDEX at the time of delivery.

Returns & Exchanges:

We don't accept cancellations, returns, or exchanges.

Only items with manufacturing defects or discrepancies that differ from the product as described on the website will be considered for exchange.

Reverse Pick-Up:

In the event the product is eligible for exchange, we offer reverse pick-up service for your convenience. We request you to please ensure that all returned items are securely packed to prevent damage during transit.

For any further assistance, please feel free to contact us at info@viyadesign.com or call/Whatsapp us at +91 9560287400.